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Use the same address for product support, privacy requests, account or site deletion, security reports, billing questions, and Google Search Console connection issues.
When relevant, include the email address on your RankTwig account, the affected site, and the page or workflow you were using. That usually makes the first reply much faster.
Enough context to reproduce the problem.
Keep the message useful without exposing anything sensitive.
Product support
Tell us the site, page or workflow, what you expected, and what actually happened.
Privacy or deletion
Ask to remove account-level data or clarify how a specific data type is handled.
Security
Describe the issue without including live credentials or private user data.
Google access
Tell us whether the issue is connection, property import, reconnection or revocation.
Billing
Include the RankTwig account email and the transaction context, but never payment credentials.
You stay in control.
Some common account and connection actions do not require a support request.
Remove one site
Use Connections inside RankTwig. Other connected Google properties remain untouched.
Revoke Google access
Remove RankTwig from your Google Account third-party access controls.
Account-level deletion
Email us from the account address so the request can be verified.
Need the formal details?
Privacy, terms and refund rules stay public and easy to find.